How GPA Flowsystem Discovered a Solution that Transformed Their ISO Work

The Challange

GPA Flowsystem’s management was initially hesitant to pursue ISO certification, anticipating that such a project would require significant time and resources without delivering real business benefits, aside from a certificate to show customers. The perception was that it would be an administrative burden rather than a valuable investment.

The Solution

With the help of Clarendo and our activity-based IT tool TIM, the company was able to avoid falling into the “documentation trap.” Through an efficient implementation, driven over a short period, Clarendo leveraged the strategic work already in place and ensured that duplicate efforts were avoided, saving both time and resources.

”Clarendo has taught us that with the right ISO perspective, ISO doesn't have to be difficult, but can actually simplify and strengthen our processes. TIM has proven to be the perfect tool to simplify our ISO work and create an engaging and efficient management system."

Johan Kallerhult

CFO

The Result

Business Benefits with the Management System

The project with Clarendo led to an understanding that a management system is about actually guiding and leading the organization, not just documenting routines that no one uses. By delegating tasks while maintaining oversight, it became possible to ensure that all tasks were completed.
Resource-Efficient Administration

TIM acted as an assistant for the company, ensuring that the system kept track of tasks, deadlines, and responsible individuals. When an employee left, TIM ensured that the responsibility for the tasks was transferred to someone else, ensuring continuity and reducing administrative burdens.
Managing All Critical Tasks

In TIM, it became easy to create activities for all critical tasks, not just those related to the standards. By creating “periodic activities” with set frequencies, the system reminded the responsible person every time it was time to perform a task, ensuring that nothing important was missed.