Building Long-Term Success Together
Maintaining and developing a management system after certification can be challenging. Many companies get stuck in a reactive approach to compliance, preventing the system from functioning as a strategic tool. At the same time, continuous improvement is a fundamental part of ISO standards and a key requirement for long-term success.
At Clarendo, we are committed to your long-term success. Our Customer Success service is designed to ensure that you not only reach your goals after certification but also continue to develop and improve over time. We help turn ISO and management system work into an ongoing journey of improvement, enabling you to continuously optimize and grow.
How Our Customer Success Works
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Ongoing Follow-Up
We ensure that your management system and processes evolve in line with your business needs and changing requirements through regular follow-up meetings with your TIM administrators.
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Proactive Support
By working closely with your management system, we identify areas for improvement and implement the necessary actions to optimize your processes and increase efficiency.
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Continuous Development
We believe continuous improvement is the key to success. By regularly evaluating and updating your work methods, we help you stay prepared for future challenges and maintain your competitive edge.
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Commitment & Partnership
We are more than just a supplier – we are a long-term partner dedicated to supporting your business every step of the way.
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Training & Education
Need to onboard new employees, or does your management team need a deeper understanding of how the management system works? We offer training programs ranging from technical courses in TIM to deviation management.
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Free Technical Support
To support your success, we offer free technical support. We assist with everything from explaining system functionality and creating new templates to solving technical challenges.
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Audit Support
We plan and conduct internal audits of your management system once a year. We also participate in external audits, helping you manage nonconformities and improvement suggestions identified during the review process.
”Clarendo has tailored and adapted our management system to our specific business. As a result, we have achieved a stronger focus on quality and increased customer satisfaction”
Bo Altenstam
CEO, Bo Altenstam AB
Training, Support & Audit Assistance
To ensure that you have all the tools for success, we provide training and guidance that gives you confidence throughout your certification journey. Our customized training programs strengthen your competence, preparing you for audits and follow-ups. Our team is always available to support and advise you, especially when navigating external requirements and audits. We help you stay fully prepared and pass audits successfully, giving you peace of mind and trust in your ISO work.
Through our Customer Success, you receive a solution that not only helps you maintain certifications but also drives your business development forward. We are here to maximize the value of your investment in ISO and management systems, ensuring that you are always ready to meet new demands and opportunities.
Let’s Help You Not Only Achieve Your Goals – But Exceed Them!
