Privacy policy
The purpose of the policy is to give you an overview of how Clarendo treats personal data.
Clarendo AB is responsible for your personal data when:
- You are registered as a contact person for your company.
- You are signed up for any of our courses.
- You reach out to us with a question.
- You visit our website and accept the use of cookies.
Clarendo AB has shared responsibility for clients’ personal data when:
- You as a client add employees and members of staff as users in TIM.
- You as a client add information about employees, clients or subcontractors to TIM.
If you have any inquiries regarding how we handle personal data in these types of situations, it is primarily the data controller in our clients’ organization you should turn to.
Overview of personal data
| Party | Personal data | Purpose of data | Data category | Legal grounds | Storage time limit |
| Potential client | Name
Company contact info E-mail adress Phone number |
Processing service order | Contact information | Consent from party and judgement of interest | Maximum 1 year |
| Client | Name
E-mail adress User names Information connected to members of staff* |
Storing users in TIM | Contact information
Login credentials All other information in TIM |
Performing contracted services for our clients | Up to 1 year after the end of the contract |
| Client | Name
Company contact info E-mail adress Phone number |
Handling technical support issues/Processing service orders | Support case information
Contact information All other data in TIM |
Performing contracted services for our clients | Up to 1 year after the end of the contract |
| Supplier | Name
Company contact info E-mail adress Phone number |
Communication between parties | Contact information | Performing contracted services for Clarendo | Up to 1 year after the end of the contract with supplier |
*Contains only personal data which has been entered by the client.
In situations where we are responsible for clients’ personal data, we work with subcontractors that manage this data for us.
What are your rights?
You have the right to have your personal data, which is stored by us, changed if it is incorrect, incomplete or misleading. You have the right to have your personal data erased – but erasure of personal data cannot be done if it is needed to fulfill the agreement, if Swedish or European authorities or judiciaries demand otherwise, or if it is based on the weighing of interests. If you have any issues regarding Clarendo’s treatment of your personal data, you have the right to file a complaint to the Swedish regulatory authority, which at present is Datainspektionen (The Swedish Data Protection Authority).
The fastest way to reach us is through info@clarendo.se. You can also send us a letter, which should be sent to Clarendo AB, Nordenskiöldsgatan 24, 211 19 Malmö.